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Privacy Policy - the basics

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL], and/or make a purchase from our store. By using this website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect both personal and non-personal information from you when you interact with our website.

Personal Information

When you place an order, contact us, or subscribe to our newsletter, we may collect the following information:

  • Name

  • Email address

  • Phone number (optional)

  • Shipping and billing address

  • Payment information (processed securely via third-party providers)

Non-Personal Information

We may collect non-identifying information automatically through cookies and analytics tools:

  • Browser type and version

  • IP address

  • Device type

  • Referring website

  • Pages visited and time spent on our site

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Send order updates and transactional emails

  • Respond to your inquiries

  • Improve our website and services

  • Send promotional emails (only if you've opted in)

  • Comply with legal obligations

3. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties in the following cases:

  • Service providers (e.g., payment processors, shipping carriers, email marketing tools)

  • Compliance with laws (if required to do so by law or in response to valid legal requests)

  • Business transfers (in the event of a merger, sale, or acquisition)

All third-party services we use are expected to maintain appropriate security and confidentiality practices.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control the use of cookies through your browser settings.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent to data processing (where applicable)

  • Object to or restrict certain types of processing

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at: Penkassie@gmail.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies independently.

9. Children’s Privacy

This website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we may have collected data from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of the site after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: Penkassie@gmail.com

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